How do I void an order?


If you are working with an order that has related payments and shipmnets, see the discussion on Order Cancellations before proceeding.

To void an order:

    1. Locate the order you wish to work with.
    2. From the screen menu, click Actions > Void Order.  
    3. When the dialog appears, click Void to confirm the void.


HINT: It is good practice to make a notation about why you voided the order.  To do this, make a comment in the record log

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